To assist us in providing burn patients with the best possible care, special guidelines have been set. Please ask the staff to help you with any problems or questions you may have.
- Visitors are allowed from 11:00AM - 6:00PM and from 8:00PM - 10:00PM.
- Visitors are only allowed to visit with premission of the staff.
- Visitors will use the phone located on the wall to call and ask permission from the nurse to visit between the above hours. The number to call is (602) 344-5726.
- ICU patients may have two visitors for five minutes eac hour starting at 11:00AM through 6:00PM and from 8:00PM to 10:00PM. Permission for visiting will also be determined by the patients condition, and can be restricted by the staff as neccessary.
- Patients in the Arizona Burn Center may have two visitors at a time during the hours of 11:00 a.m. to 8:00 p.m.
- Upon entering the unit wash hands and put on a yellow gown. The sink is located on the right-hand side down the first hallway. Please re-wash your hands and remove the yellow gown once you leave the Arizona Burn Center.
- Children must be over the age of 12 years of age to visit in the Burn Center.
- During RSV season children under the age of 12 will not be allowed in the waiting room. This is for the protection of family and our patients.
- One parent of children under 8 years of age is allowed to stay over night in the room if the child is not in the Intensive Care Unit. We will attempt to accommodate sleeping needs, however, a limited number of sleep chairs are available.
- Visitors may be asked to leave the Arizona Burn Center during procedures when their presence may impede a safe and therapeutic environment.
- Visitors will respect the privacy of the other patients. In the lobby, please be respectful of other families waiting with you.
- Visitors are encouraged to return home each night to get needed rest.
Failure to comply with the visiting policy may result in being asked to leave the Arizona Burn Center and, if required, escorted from the area.
This is for the safety of all the patients.
The hospital maintains a smoke free environment. Smoking areas are available in designated areas outside of the hospital.
Hospital policy states that wireless phones are NOT to be used while in the Arizona Burn Center.
Please select a proper parking place for your vehicle. Vehicles not parked in appropriate locations are subject to ticketing and/or impoundment by the City of Phoenix. All tickets are City of Phoenix citations and are paid to the City of Phoenix.
Because some patients require specific foods and liquids during their course of treatment, it is important to consult the patients nursing or physician staff.